Sleigh Maker Inn -Bed and Breakfast
87 West Main Street
Westborough, Massachusetts 01581
Phone 508-836-5546 , Toll Free 877-836-5545
Fax: 508-836-3186  email: Deborah@sleighmakerinn.com

General Policies of The Sleigh Maker Inn

Arrival Time ~ 3:00 PM--8:00 PM: 

Departure Time ~ anytime before 11:00 AM
(Arrival and departure times maybe flexible, please call and speak with Deborah or Jim about your circumstances) 

Cancellation Policy (For regular business travelers, we do have a more flexible policy, please call for details)

 
A valid credit card number or deposit check in the amount equal to one nights stay or 30% of entire booking (which ever is higher) is needed to make a reservation along with the names of the people staying in the room, address and phone number.  

Cancellation with a minimum of 14 days notice will not be subject to any fees.

Cancellations made with less than a 14 days notice are subject to a fee equal to the first night’s stay or 30% of the entire booking,(whichever is higher) unless we are able to rebook the room.  If we are able to rebook the room, no fees will be applied.

If a cancellation is due to a family or medical emergency, or hazardous weather conditions and we are not able to rebook, the amount will be applied to a future reservation made within 6 months of the original check in date.  

Cancellation fees will not be charged until the day after the scheduled check-in, in hopes that we can rebook the room.

Jim and I understand that emergencies arise and we will do our best to accommodate you and your situation, but please do understand that when you reserve, it is so the room is available for you and when you cancel with little notice, it is very difficult for us to rebook the room on short notice, resulting in a loss of income.

Guests are responsible for payment of all nights reserved, regardless of actual arrival or departure date.  Full payment may be requested at time of arrival.
       
Room Charges ~
Our rates include a full breakfast, evening night cap, complimentary snacks and refreshments available throughout the day.
We accept cash, check, Travelers' Check, American Express, VISA or Mastercard. 

If you would like any extra's please call and speak with the innkeepers, we are always willing to help with your plans.
 
 Other Issues ~
Maximum of 2 people per room with the exception for infants in portable crib. Portable cribs and beds are not provided. 
Minimum stay of 1 night
Maximum stay up to 14 consecutive nights maybe available. 
We do not accept long term guests.
We do not accept guests for an afternoon stay only. 
This is a non smoking inn; guest may smoke outside.
We do not normally accept pets.