A unique bed & breakfast experience. Text us at 508 523 1265
Connect with us!

Get in Touch

CONTACT US BELOW




captcha
Please send us some information about you and your party; we like to know a little bit about our guests. Thank You!

Contact
Email us at deborah@sleighmakerinn.com 

You may call or text us at 508-836-5546

Address
87 West Main St,
Westborough , Massachusetts, 01581, USA

THE SLEIGH MAKER INN BED & BREAKFAST POLICIES

The Sleigh Maker Inn Bed & Breakfast is an exclusive property where every guest reservation is both important and special to us. Please read this information as it does contain deposit, cancellation fees, and refund policies and there is a check box that you have read it.

These policies are different than your normal hotel. Being a small 3 guest room bed and breakfast, it hurts our income greatly if you book then cancel. We don’t try to sell reserved rooms to anyone else unlike hotels that don’t worry about overbooking due to their large number of rooms.

(Regular repeat business travelers, we offer a more flexible policy, please call for details 508-836-5546)

PLEASE NOTE:
A valid credit card number is needed to make a reservation along with name(s) of guest(s) and contact information.
We do have a cat
Guest rooms are up a flight of stairs.

OUR DEPOSIT/CANCELLATION POLICIES AND FEES

FOR STANDARD RESERVATIONS (1 PARTY, 1 ROOM):
Deposit:
~1 to 3 nights A deposit equal to one night's stay for up to 3 nights will be charged at the time of booking.
~4 nights or more...A deposit equal to 30% of the total stay amount will be charged at the time of booking.

Cancellation fee: (Written notice is required for all cancellations. Email is sufficient)
~14 days or more prior to check in date. $15 per room per night. Balance of deposit will be refunded.
~2 days up to 13 days prior to check in date. The full deposit is the cancellation fee. (If we are able to re-book your stay (room and full number of nights) after you cancel, then the cancellation fee will be the same as 14 days or more.

No shows or cancellations with less than 2 days notice will be responsible for payment of all rooms and nights reserved regardless of actual arrival or departure date. (If we are able to re-book your stay (room and full number of nights) after you cancel, then the cancellation fee will be the same as 14 days or more.
There are no exceptions to this policy including sickness, family emergencies, or weather related issues. We will make every effort to re-book the room and return the balance of your deposit.

FOR GROUP RESERVATIONS (2 or more parties, 2 or more rooms)
Deposit:
~1 to 3 nights. A deposit equal to one night's stay per room is charged at the time of booking.
~4 nights or more. A deposit equal to 30% of the total stay amount will be charged at the time of booking.

Cancellation fee: (Written notice is required for all cancellations. Email is sufficient)
~30 or more days prior to your scheduled arrival date. $15 per room per night. Balance of deposit will be refunded.
~7 to 29 days prior to your scheduled arrival date. The full deposit is the cancellation fee. (If we are able to re-book your stay (rooms and full number of nights) after you cancel, then the cancellation fee will be the same as 30 days or more.

No shows or cancellations with less than 6 days notice will be responsible for payment of all rooms and nights reserved regardless of actual arrival or departure date. (If we are able to re-book your stay (full number of rooms and nights) after you cancel, then the cancellation fee will be the same as 7 to 29 days or more notice.

SMOKING POLICY: This is a non smoking inn; guest may smoke outside. A $100 additional cleaning fee will be charged if you smoke in the room.

CHECK IN AND CHECK OUT TIMES: Check in is between 3 p.m. and 6:30 pm. If you would like to check in at different times, let us know. It is not a problem, but we may not be here for your arrival.
Check out is by 11 a.m.

Pet. We allow one pet only in the Editor's room. $20 a night and we have a strict pet policy. Please call us first when making a reservation with a pet. Thank you.

Children under 10 are not generally allowed but on occasion we can make exceptions.

Please call us if you have questions and/or special concerns with our policies. (508) 836-5546. We are always happy to talk with our guests and provide reasons why we have these policies and to answer your questions.
ARRIVAL TIMES
3:00 PM - 6:30 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
A deposit for the first night's stay is collected at the time of purchase. Payment for retail items and gift certificates is collected at the time of purchase.

CHILDREN & PETS
Children are not allowed. Pets are welcome. Pets must weigh under 25 pounds. Small Pets only - up to 25 lbs. The Sleigh Maker Inn understands the relationship between owners and their pets. Our policies have been created for the well-being of your pet and the convenience and consideration of our other guests. *Pets are allowed in the Editors room only. *Your pet must be fully trained and appropriately restrained when present in common areas inside and everywhere outside. *Guests are responsible for cleaning up after their pet on the property. *Any disturbances such as barking must be curtailed to ensure other guests are not disturbed. *Guests are responsible for all property damages and/or personal injuries resulting from their pet. *Guests agree to indemnify and hold harmless the inn from all liability and damage suffered as a result of the guest's pet. *The inn reserves the right to charge guest's account commensurate with the cost of any and all damages. *Pet is not to be let unattended. *For your pet's safety and the safety of our staff (Jim and myself,) we will not enter a room when the pet is not caged unless the owner is present.

CREDIT CARD SECURITY
Your credit card information is stored and processed securely.

Subscribe to our Newsletter

Get access to our specials and offers!